Administrative Assistant Job Description and Schedule
May 2019 Opening
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expressions music academy is hiring!
Expressions Music Academy is growing and is looking to hire a new administrative team member! We are seeking a friendly person who has a strong ability to complete detailed work, is eager to learn, and is excited to grow with this young company and team of ten other amazing, supportive, and fun administrative/managerial staff. We opened our first location in Novi in 2010, our second location in Troy in January 2014, our third location in Plymouth-Canton in February 2017, and our fourth and fifth locations in West Bloomfield and Rochester Hills this past month. We plan to add another new location within the year and multiple remote locations in the future. As a result, this position has the strong potential to grow into more responsibility and higher pay as it has for the existing staff. We are looking for strong leaders for our quickly growing company, and we take great pride in investing in our each team member as they contribute to our vision, bringing their own vision and unique strengths to the table.
Expressions Music Academy is now the largest music school in Michigan and has grown to over 1,800 weekly private students between our five locations. Expressions is an energetic, innovative music school with a growing, friendly community of over 100 highly-qualified instructors and ten other administrative/management staff. We are extremely organized and our admin team handles all of the student recruiting and promotion, registration, scheduling, make-ups, billing, policies, special projects, recitals, and much more. We foster a strong sense of community and teamwork among all of our staff and we place a strong emphasis on the quality of education we offer to our students. Expressions is a cheerful, energetic, fast-paced, fun, and supportive place to work.
The basic starting responsibilities include:
Assisting parents and students on the phone and in person at the front desk
Scheduling private lessons and early childhood small group classes
Managing electronic communications from students, parents, and teachers with an expectation of prompt reply
Processing new student enrollments/basic data entry
Assisting with and prioritizing miscellaneous projects and tasks as assigned
The basic requirements include:
Highly organized and detail-oriented
A love for working with people
Strong basic computer and typing skills
Strong writing and verbal communication skills
We have a comprehensive training program in place for new members of our admin team. The training program consists of online courses, quizzes, interactive activities, helpful handouts and “cheat sheets”, a welcome packet, and more. Training typically takes about two weeks in total, throughout which constant patient support and coaching is provided. The owner and management team are educators by nature, and we guarantee you will never receive more supportive, fun, creative, or thorough training at any new job!
The available position:
Monday 1:00-9:00 PM in Troy
Tuesday 1:00-9:00 PM in Novi
Wednesday 1:00-9:00 PM in Troy
Thursday 1:00-9:00 PM in Novi
Saturday 8:30 AM-4:30 PM in Novi
*On rare occasions there will be the need to work in another location for a day, attend a staff meeting in another location, or assist with a recital in our Novi location.
**All members of the admin team are required to attend a video-meeting (from home is fine) every Monday from 12:45-2:00 PM.
Compensation for this position will start at $13/hour. Additional raises and promotions will continue to be granted upon growth with the company. Small monthly goal bonuses, free music lessons, and a small amount of paid time off are included to start. Health insurance and a 3% match retirement plan are included for full-time employees. Bonuses and PTO start small the first year and grow as employees remain with the company.
This is an amazing job:
When you join this team, you’re joining an environment that will leave you feeling fulfilled, excited, and supported every day that you go home. Joining a small team in a small business that is quickly growing gives you the unique opportunity to really make your mark on the company and contribute to the vision and growth through your own creativity and unique skill set. We are just small enough to have a warm, family-like atmosphere while being just experienced enough to have an incredibly strong structure and set of processes in place. The teamwork, camaraderie, and fun, relaxed social environment combined with high expectations for growth and performance, creates an unstoppable combination of success and contentment.
You’ll notice that our application process is more involved than simply submitting your resume. That’s because this job is worth it. If you feel like you would be a good fit for one of these positions and would enjoy it, we highly encourage you to take your shot and fill out the application!
what the current admin team has to say:
Here are testimonials from our current admin team, from those who were just hired to those who have been here nearly the entire time we’ve been open: